Return & Refund Policy

Eligibility

We accept returns within 7 days of delivery. Items must be unworn, unwashed, and returned with all original tags attached and no signs of use. Items that do not meet these conditions will not be accepted.

Store Credit

All approved returns are refunded as store credit to be used on a future purchase at Lovve Store. We do not issue cash or card refunds. Store credit does not expire.

How to Return

1. Email us at hello@lovvebrazilianstore.com with your order number and reason for return.
2. We will send you a return authorization and the return address within 2 business days.
3. Ship the item(s) back within 7 days of delivery. Return shipping costs are the customer's responsibility.
4. Once we receive and inspect the item, store credit will be issued within 3 business days.

Non-Returnable Items

Final sale items, swimwear, and accessories marked as non-returnable cannot be returned or exchanged.

Shipping Options

Damaged or Wrong Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery with photos and we will arrange a replacement or store credit at no cost to you.